FAQ's
SUPPORT
You can contact us by email: focusfoamdarts@gmail.com You can also open a chat with us by clicking the link provided and let us know if you have any questions or concerns.
ORDER
Focus Foam adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
We accept PayPal and the following credit cards: Visa, Mastercard, Discover, American Express
You can cancel your order within 24 hours of placing it. After that, it will have been processed, and you won’t be able to cancel. You can, however, return your items for store credit.
To order on our website, simply select the offer above and click the 'Buy Now' button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by Paypal, Mastercard, Visa, and AMEX.
SHIPPING
We will only sell in the UK, USA and Canada.
We choose USPS, UPS, DHL and other shipping carriers worldwide.
Once payment has been made, 99% of all orders leave our fulfilment centers within 2 to 4 days.
Our average shipping time is 3 to 7 days business days depending on your location. We do not ship on Weekends.
DELIVERY
We will send you the tracking number after your purchase within 1-3 business days. Please visit this link below to track your order.
It depends on the products you ordered. Since we operate multiple fulfilment centers, sometimes your items may come with different packages
Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction.
RETURNS
You are fully covered and protected by our 15 days return policy
If there’s some sort of manufacturing defect, let us know within 15 days of receiving your item, and (provided that your case is legit) we’ll send you a replacement
Send us your request to this focusfoamdarts@gmail.com . Please mention all things Your name, Order Number , Item would you like to return & Date you placed the order.